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Player protection

Responsible gambling

Responsible gambling means treating betting as entertainment, setting firm limits and taking warning signs seriously.

At a glance

Principle: betting is entertainment, not income
Means: limits and fixed budgets
Warning signs: take them seriously
Help: anonymous and free of charge

What does responsible gambling mean?

Responsible gambling means treating betting as entertainment and staking only money you can afford to lose. It is not about making money. Firm limits help you stay in control and keep the fun at the heart of it.

You can read more in the guide Spotting gambling addiction and getting help.

Tips for healthy playing behaviour

  • Set a budget and do not go over it.
  • Accept losses and do not try to win them back.
  • Take breaks, for example with the panic button.
  • Use the limits your provider offers.
  • Seek help if playing becomes a strain.

How do I recognise warning signs?

Watch for signs such as rising stakes, chasing losses, playing despite problems or hiding it. Patterns like these are a reason to pause. A short break, a self-exclusion or a word with a counselling service can help you head things off early.

Where do I find help?

There are confidential and free counselling services for players and their families. You will find an overview of vetted contact points on our Player Protection and Help page.

Also known as: Responsible Gaming

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Sources: BZgA · Interstate Treaty on Gambling 2021 (GlüStV)

Frequently asked questions about Responsible gambling

What does responsible gambling mean?

Responsible gambling means treating betting as entertainment and staking only money you can afford to lose. Firm limits help you stay in control.

How do I recognise problematic playing behaviour?

Warning signs are ever higher stakes, chasing losses or playing despite the harm it causes. Counselling then helps. Breaks and limits can head things off early.

Where do I find help?

There are confidential and free counselling services. You will find an overview on our Player Protection and Help page.

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18+

Betting only from age 18 (21 in Bremen). Gambling can be addictive. Help and advice: Player protection & help.