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Knowledge

Betting shop guides

Guides on how a visit works, plus odds, bet types, the law, payouts and player protection. Short and easy to follow.

This section brings together guides to the betting shop: from the counter and self-service terminal to odds, bet types and cash payouts, and on to the law, the GGL licence, opening hours and player protection. The guides refer to the Interstate Treaty on Gambling 2021. For individual terms, see our glossary of betting terms.

What this section covers

Here we explain in plain English how a visit to the betting shop works and what you can do once you are there. You will learn how to get your bearings at the counter and the self-service terminal, how to read odds and bet types, and how a cash payout works. The guides are general and are no substitute for personal advice. You need to be 18 or over (21 in Bremen).

It usually starts with finding a betting shop near you. Our search for betting shops in your town brings up locations with their address, opening hours and directions. Once inside, the notice board and the screens help you find your way. Many shops show selected live sport on the big screens, so you can follow the matches in comfort.

A few simple steps make it all easier. Check the opening hours first, then find the right shop and look over the bet types and how things work once you are there. A customer card is optional, depending on the shop, and makes things smoother. If betting stops being fun, the relevant guides point you to player protection and support services.

Basics

4 guides

Process & practice

6 guides

Understanding betting

4 guides

Law & security

5 guides

Player protection

4 guides

On site vs online

1 guides

Technology & equipment

1 guides
Our partners
18+

Betting only from age 18 (21 in Bremen). Gambling can be addictive. Help and advice: Player protection & help.