Player protection
Player protection covers all measures that protect against the risks of gambling, from limits through the blocking system to counselling.
At a glance
What does player protection mean?
Player protection bundles all the rules and aids that make gambling safer. These include the minimum age, deposit limits, the OASIS blocking system, clear risk warnings and access to counselling. Licensed providers are obliged to implement these measures, online as well as at the betting shop.
Further guides
You'll find in-depth information on player-protection topics in our guides: recognising gambling addiction in sports betting and getting help and applying for self-exclusion at the betting shop.
What protection options do I have?
- Set limits: limit stakes and deposits.
- Take a time-out: pause briefly via the panic button.
- Have yourself blocked: via self-exclusion through OASIS, effective nationwide.
- Use counselling: anonymous and free support services.
How do I recognise problematic play?
Warning signs are, for example, ever higher stakes, chasing losses, playing despite negative consequences or hiding the playing. If you notice such patterns in yourself, that is a reason to take a break and seek help.
Where do I get help?
There are anonymous and free counselling services around gambling problems. You'll find an overview with vetted points of contact on our Player Protection and Help page. Relatives can also find information there.
Also known as: consumer protection in gambling
Find a betting shop near you
Tipico betting shops in your town, with address, opening hours and directions.
Sources: Interstate Treaty on Gambling 2021 (GlüStV) · BZgA
Frequently asked questions about Player protection
What does player protection mean?
Player protection covers all the rules and aids that protect against the risks of gambling: minimum age, deposit limits, the OASIS blocking system, risk warnings and counselling. Licensed providers have to implement these measures.
What protection options do I have?
You can set limits, take a time-out via the panic button, have yourself blocked via self-exclusion through OASIS and use anonymous, free counselling. That way you keep control.
Where do I get help with gambling problems?
There are anonymous and free counselling services. You'll find an overview with vetted points of contact on our Player Protection and Help page.
