Tipico customer card
Tipico card balance: top up, check and withdraw
How money gets onto your Tipico Card, where you see the balance and how you get it paid out in the shop.
You top up your Tipico customer card in a Tipico shop, either in cash at the counter or at a terminal. The money is available straight away. Winnings are credited to your card account, and you can have the balance paid out in cash in the shop.

Topping up your Tipico card in the shop
- Go to your shopVisit the Tipico shop that issued your card, or another shop run by the same franchise partner.
- Counter or terminalAt the counter you hand the cash to the staff and it is credited to your card. At a terminal you scan the card and pay in there.
- Set your amount firstDecide before you pay in how much money you want to spend on betting, and stick to that amount.
- Use the balanceThe money is on your card account straight away. At the terminal you log in with your card and PIN.
Where can I top up my Tipico card?
You top up your Tipico customer card in a Tipico shop, either in cash at the counter or at a terminal. At the counter you pay the money to the staff and it lands on your card. At a terminal you scan the card and pay in there. Either way the balance is ready at once.
Which shop you use matters. The card is tied to the shop that issued it. If that shop belongs to a franchise partner with several locations, it also works in their other shops. It does not work in every Tipico shop across Germany. How cash is booked in the shop is explained in Cash deposits at the betting shop.
Paying in at the shop or online: what is the difference?
A deposit in the shop goes onto your customer card, an online deposit goes into your Tipico online account. The two accounts are separate. You can't move a balance from your online account to the card, and according to Tipico you can no longer play online directly with the card for legal reasons.
Want to use both? In the shop you can also set up an online account at a terminal or at the counter. How the card and the online account relate is explained on Link the customer card to your online account.
How do I check the balance on my Tipico card?
You check your card balance in the shop. Hold the card to the scanner at a terminal and enter your PIN. That logs you in to your customer card account, and you bet directly with the balance. Stakes are deducted from it straight away. According to Tipico, this keeps your bets and balance in view.
Can't find the display, or just want a quick figure? Ask at the counter. The staff help with any question about the card. You can't use the card balance in your online account, because the two accounts are separate.
Can I have my Tipico balance paid out?
Yes. Winnings are credited to your customer card account automatically, and you can have the balance paid out in cash in the shop. You can also leave it on the card and use it later.
Before your first payout you need to verify your identity with a valid official ID. You don't need it when you first register the card. More on this in ID at the betting shop.
For cash payouts in the shop, Tipico states an upper limit of 25,000 euros. How much a single shop can pay out in cash on the spot varies from shop to shop. For large amounts, ask in advance. You may need to arrange an appointment. The full process is described in Payout at the betting shop.
What limits apply when topping up?
There are statutory limits on deposits for sports betting. The staff in the shop can tell you which of them apply to top-ups on your customer card. The legal background is covered in Loss and deposit limits.
A personal budget helps either way. Only load money you can afford to lose. If you notice you are paying in more than planned, you can find support under player protection and help.
What happens to the balance if I lose the card?
Your balance is kept. If you lose the card, the issuing shop gives you a new one, and your balance and open betting slips are transferred automatically. What to bring is explained on Lost your Tipico card.
Good to know: the card belongs to your shop
According to the Tipico Help Center, you use the Tipico Card in the shop that issued it and in other shops run by the same franchise partner. It can't be used in all Tipico shops across Germany. So plan top-ups and payouts at your own shop.
Play responsibly
Gambling can be addictive. Sports betting is only allowed from age 18 (21 in Bremen). Find help and points of contact under player protection and help.
More about the Tipico customer card
- Tipico customer cardEverything about the Tipico Card at a glance.
- Lost your Tipico cardHow to get a replacement and keep your balance.
- Apply for the Tipico customer cardWhere to get the card.
- Payout at the betting shopHow to collect your winnings in the shop.
- Cash deposits at the betting shopPaying in cash at the counter and terminal.
- Contacting TipicoHow to reach customer service.
Find a Tipico betting shop near you
Information based on the official details from Tipico (tipico.de), as of June 2026. Details and the exact guide can be found in the Tipico Help Center or in the betting shop. Betting from age 18 (21 in Bremen), gambling can be addictive, help at Player protection and help.
Frequently asked questions about your Tipico card balance
How can I check the balance on my Tipico card?
In the Tipico shop. Hold the card to the scanner at a terminal and enter your PIN to log in to your customer card account. Or ask for your balance at the counter.
Where can I top up my Tipico card?
In the Tipico shop that issued your card, or in a shop run by the same franchise partner. You pay in cash at the counter, or scan the card at a terminal and pay in there.
Is the balance available right after paying in at the shop?
Yes. When you pay in cash at the shop, the money is credited to your card directly and is ready to use straight away.
Can I buy Tipico credit?
You get a balance on your customer card by paying money in at a Tipico shop, in cash at the counter or at a terminal. For your online account you deposit online. The Tipico Help Center lists the payment methods available there.
Can I have my Tipico balance paid out?
Yes. You can have the balance on your customer card paid out in cash at the shop. Before your first payout you verify your identity with a valid official ID.
What is the maximum cash payout at a Tipico shop?
Tipico states an upper limit of 25,000 euros for cash payouts in the shop. How much a shop can pay out in cash on the spot varies. For large amounts, ask at the shop in advance.
Can I top up my Tipico card in any shop?
No. The card is tied to the shop that issued it and also works in shops run by the same franchise partner. It does not work in all Tipico shops across Germany.
Can I move money from my online account to the customer card?
No. The customer card and the online account are separate accounts. You can't transfer a balance in either direction.




